Ordering Online

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Our online shopping basket is hosted by PayPal, which accepts all the major credit cards and is available in at least 50 countries.

Using the shopping basket

  1. Add items to your shopping basket using the 'Buy' buttons that are under each picture
  2. View the contents of your basket by clicking on 'View Basket' at the top of the window, this brings up a separate shopping basket window
  3. Proceed with the order by clicking on the 'Checkout' button at the bottom of the shopping basket window
  4. You can now enter your name, address, and credit card details. If this is the first time you have used PayPal you will also be asked to think of a password
  5. On the next page you have the opportunity to write a note with your order (eg if you want a different delivery address)

PayPal was established to handle on-line payments whilst protecting buyers purchasing goods on e-bay. It has set the standards in handling secure on-line payments and is now the global leader in online payments, available in 55 countries and 6 currencies with more than 100 million customer accounts worldwide.

  • It's free. There are no set-up fees, no monthly fees, and no minimum charge requirements
  • You don't need to share card or bank details with the person selling you goods
  • It allows you to pay instantly and receive your items faster
  • You can use your debit or credit card, or bank account to make a payment. You don't have to open a PayPal account

·To pay using Paypal is simple. Learn how to use PayPal in 5 simple steps and Open a free PayPal account - send and receive money immediately

Once you have set up Paypal you can use it to send and receive money from anyone with an e-mail address.
For full details about Paypal see http://www.paypal.co.uk/uk

Questions and answers

1. Do I Need a PayPal Account?

You can use your debit or credit card, or bank account to make a payment. You don't have to open a PayPal account.

2. Is PayPal safe to use?

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for the transaction.

3. What are the fees for using PayPal?

It is free to send a payment through PayPal. PayPal make their money from sellers who are charged a small fee for receiving payments.

3. How to I transfer funds to Paypal?

As a buyer, you can pay for your item online through PayPal. You have the choice of funding your payment with your debit card, credit card, bank account or PayPal balance. Sellers are notified by email of your PayPal payment immediately, and can confidently post the goods to you right away.

4. What if I don’t receive my Picture or there is a problem? How do I get a refund?

If this happens, you should contac t Crome GAllery. If a refund is required, we can easily and quickly send a refund directly into your PayPal account.
 If a buyer is unable to resolve a dispute directly with a seller, PayPal also offers a Buyer Complaint Process.

5. I don't have a credit card; can I still use PayPal?

Yes. PayPal accepts any debit card with a MasterCard, Visa, Switch or Solo logo. Add your card in the same way as you would a credit card. When you send a payment, choose to debit funds from your card or from your registered bank account

6. How can I be sure that Crome Galley has received my PayPal payment?

To check the status of all payments you send via PayPal, log in to your PayPal account and click History. Click https://www.paypal.com/uk/HISTORY. If your payment has a status of 'Completed' then the seller has received your funds.

For more information about a specific transaction, click Details in the transaction record.

For more information about the status of payments, click 'Help' in the top right-hand corner of any PayPal page.

For other questions or concerns, we recommend that you click on the following links: